Frequently Asked Questions
Everything you need to know about your musical journey with Armstrong Music.
How long will it take for my instrument to arrive?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location, while expedited options are available at checkout.
What is your return policy for musical instruments?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it in its original condition and packaging for a full refund or exchange.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the recipient.
Are the instruments professionally set up before shipping?
Absolutely. Every guitar, violin, and orchestral instrument undergoes a thorough inspection and professional setup by our in-house technicians to ensure it is play-ready the moment it arrives.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Affirm.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier’s website to monitor your delivery progress.